DX Corporate Strategy

Our purpose

DX's approach is straightforward. We seek to provide an excellent, market-leading service at great value to our customers. Our goal is to deliver exactly to our customers’ requirements, whether via a next-day, scheduled or tracked, secure service and providing assurance through proof of delivery.

Our people

Key to what we do at DX is our people. We look to be fair and straight in all our dealings with shareholders, customers, suppliers and between ourselves, striving to get better at what we do each and every day.

Why invest

  • Highly experienced management with proven track record
    • Led by CEO Lloyd Dunn, who has 40 years’ experience in the parcels and freight industry, which includes founding and turning around businesses
  • A clear strategy is in place to turnaround the business
DX has been restructured and reorganised to place general and regional managers at the heart of the turnaround strategy
    • Additional talent has been brought into the business
    • A new sales and commercial strategy is in place
    • Service levels have been enhanced
    • Operational efficiency is a focus
  • The new divisions, DX Freight and DX Express, have clearly identified goals
    • DX Freight objectives:
      • better utilise its network capacity
      • develop a leading position in Irregular Dimension and Weight (“IDW”) freight
    • DX Express objectives:
      • revitalise DX Exchange in order to reduce attrition
      • better utilise its secure network to offset attrition at DX Exchange
      • expand next-day, tracked courier service, focusing on B2B business
  • DX's performance has significantly improved since the launch of the turnaround plan
  • A major programme of investment has been launched to support growth initiatives
  • The Group's balance sheet is strong and cash generation has improved
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